A. Flanagan Constance Скачать все книги 2 Количество книг

A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. «A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration.» –Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University «Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!» –Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO «I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team.» –Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Take a cutting edge look at the civic engagement of young people. Increasingly recognized as an important feature of democratic functioning in communities, it has also become clear that the civic domain is indispensable as a context for understanding human development processes. This volume proposes the following central theses in relation to youth civic development: It is rooted in the realities of young people’s everyday lives. It is collectively constructed. It raises questions about the principles, values, and relationships that bind people together in societies. It raises questions about power and justice. Youth civic development pushes the field to focus on the social issues with which younger generations are grappling and the identities they are constructing—issues that also are shaped by structural inequalities and by the collective actions of youth. The volume builds on themes of agency and assets from the field of positive youth development and points to ways that the critical analysis and engagement of young people in their society can contribute to social change. This is the 134th volume in this series. Its mission is to provide scientific and scholarly presentations on cutting edge issues and concepts in child and adolescent development. Each volume focuses on a specific new direction or research topic and is edited by experts on that topic.